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DMEA - COVID-19 Updates


FAQ due to the impact of COVID-19 (as of 05 August 2020)

To make good decisions for your company, your employees and yourself, you need information. We are very aware of this. Therefore we have compiled this FAQ.

If you have any more questions, then please email us at

We will continue to update this section down below in an effort to resolve all your queries concerning your participation at DMEA.


As in previous years, you can cancel your participation after registering for the stand as long as you have not received a down payment invoice. Cancellation fees only apply after this, if necessary a processing fee of 400 euros will be charged.

If we as the organizer cannot hold DMEA for reasons outside our own control, we will not charge our exhibitors for their stand rental. Your stand rental payment would then be returned to you or at your request brought forward to the next edition. Please refer to our General Terms of Business for Trade Fairs and Exhibitions organized by Messe Berlin GmbH.

Once you received the down payment invoice and order confirmation, our cancellation policy comes into force. From that moment on, if you want to cancel your participation, you must notify us as soon as you make the decision not to attend. This gives us the opportunity to look for another company for your space. If we find another (previously non-registered) exhibitor for your space, then as organizers we will only invoice you 25 percent of the total amount due to compensate us for the additional costs. If we do not find another exhibitor for the space, then you will be liable to pay your rental fees in full amount

We are confident that DMEA 21 will take place. We are in constant contact with the responsible authorities and pass this information on to our exhibitors and fair visitors in a timely manner. In cooperation with the authorities, we make every effort to realistically assess the situation and to communicate any cancellation of the fair in good time in order to avoid additional costs..

If the cancellation takes place due to official travel restrictions in the country of origin or in Germany and the travel restrictions make the entry impossible or unreasonable for the exhibitor, the exhibitor will not be charged or the stand rental fee will be refunded. Unacceptability shall be assumed if the return to the country of origin would be impossible or would require a quarantine of more than 7 days after return or if the entry to Germany would require a quarantine of more than 7 days. Proof of travel restrictions in the country of origin must be provided to Messe Berlin by means of suitable documentation.

Messe Berlin GmbH has developed a Safety and Hygiene Concept for all trade fairs and events that will take place on the Berlin Exhibition Grounds in the future. You can rest assured that the health and safety of our visitors, customers and employees is our top priority. At the same time, there is a great need in the industry for a physical event for real exchange among each other. Especially in times of the anonymous World Wide Web, live events create a human emotional connection, which makes events like DMEA so valuable. We can already guarantee the following hygiene measures:

  • Registration of participants in the entrance area, which ensures physical distancing
  • Increased staff density to ensure disinfection of all general areas (doors, glass surfaces etc.)
  • Strict and increased cleaning cycles of community and contact areas
  • All sanitary facilities will be on disinfected on a high degree and soap dispenser constantly re-filled
  • The operational control of the modern ventilation systems ensures that the halls are always well ventilated
  • Permanent, active information before and during the trade fair about the necessary infection protection measurements which need to be followed immediately and by everyone
  • High density of hand washing and hand disinfection facilities at entrances, information stands and catering points
  • Following distance rules appeals to personal responsibility
  • Prioritization of a "No-Handshake-Policy”

In addition to the responsibilities undertaken by Messe Berlin every participant in an event takes personal responsibility for observing the safety and hygiene measures. For information purposes, these measures together with additional general rules of conduct are to be communicated online ahead of an event as well as on information signs and by which all participants must abide ensure that these rules are implemented safely.

Stand builder

  • Data must be recorded for all employees at the exhibition site during assembly and dismantling times. This means that stand construction personnel will also receive vouchers for the construction and dismantling passes, which they must personalize
  • The stand construction personnel should be assigned a "fixed location", so do not switch between different halls / stands
  • Please check whether less parallel work is possible through equalization over time

Catering at the stand

Taking into account the requirements of DEHOGA and BGN + Infection Protection Act, visitors can be served on the stand

  • If possible, decentralized output points should be planned
  • it must be served at the table (minimum distance 1.5 meters) if the required distances when serving, e.g. of drinks that cannot be adhered to at a counter
  • Groups of up to six people may sit at a table less than 1.5 m apart
  • Only packaged products may be offered for self-service
  • The catering staff must wear a face mask

Visitor registration / contact tracking

  • Messe Berlin GmbH is responsible for visitor registration
  • Exhibitors are responsible for recording visitor data on their stand area
  • The use of Scan2Lead (to be ordered via the online shop BECO) and the Corona-Warn-App are recommended

FAQ - Your Questions
about COVID-19

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